Student Success Coach & Accommodations Counselor

Student Success Coaches are responsible for coaching students to ensure a successful transition to and through college.
They are responsible for providing coaching and intervention to an assigned caseload of students.
They are committed to students by ensuring student access to programs and services, helping remove barriers to student
enrollment and progression, and supporting and assisting students with achieving their educational goals.
They also assist in coordinating campus-wide programs and other major events under the Office of Student Success.
As the accommodations counselor, this position will also work with every student who needs disability accommodations.

Primary responsibilities include:
● Counsels, advises, and supports assigned students from enrollment through graduation
● Monitors progress of students in caseload with check-ins, scheduled meetings, and proactive outreach and
communication
● Responds to students' questions, concerns, and needs.
● Conducts academic coaching through individual or group sessions that help students assess their own
performance and develop academic success plans
● Assists students with processes related to registration, financial aid, student accounts, and other related topics, as
needed
● Tracks assigned students' progress to ensure academic progression
● Plans and conducts programming for students related to student success
● Assists with the planning and implementation of summer orientation and new student welcome week activities.
● Collaborates with other departments and services to understand processes, systems, and services and to resolve
student issues
● Monitors early-warning systems, in order to maximize proactive detection and interception of potential student
withdrawal
● Ensures effective outreach to students in a timely manner for important information (registration dates, drop/add,
etc.)
● Identifies at-risk students and connects them to campus resources
● Works closely with academic advisors to promote engagement and retention of students who have been identified
as being at-risk for disengagement and attrition
● Provide support for students in acquiring textbooks
● Consult with prospective and current students regarding academic and residential accommodations.
● Facilitate the Student Accessibility Support registration and accommodation processes.
● Review documentation to determine eligibility for academic and/or residential accommodations.
● Develop reasonable and appropriate accessibility support plans, including academic accommodations and, in
consultation with the Dir. of Residence Life, residential accommodations
● Acts as a liaison between students and faculty on concerns related to accommodations
● Supports faculty in providing classroom accommodations (testing center, etc.)
● Provide individual coaching for students with disabilities regarding academic success strategies and techniques.
● Follow professional ethics, state laws, HIPAA/FERPA, and Coker University procedures for the administration
and documentation of accommodations records.
● Provide training to faculty, staff and student leaders regarding working with students with disabilities.
● Other duties as assigned

Required Qualifications:
● Earned bachelor's degree
● Experience working with disability acommodations
● Ability to work in person on campus
● Ability to work non-traditional hours if needed
● Experience serving students from diverse backgrounds, particularly students with disabilities

To apply, send a resume and cover letter to https://coker.isolvedhire.com/pages/JobOpportunities Review of applicants will begin immediately and continue until the position is filled.

University Standard Service and Excellence Expectations

Coker's standards of service and excellence to the campus and community is an institutional priority for the university. We pride ourselves in our customer service, communication, and availability to our stakeholders and employees through efficient response times, detailed information, and professionalism.

Coker University readies undergraduates for personal and professional success through a distinctive four-year program that emphasizes a practical application of the liberal arts as well as hands-on and discussion-based learning within and beyond the classroom. Coker is ranked among the "Best Colleges" in the South by U.S. News & World Report as well as The Princeton Review. Located in Hartsville, Coker is within two hours of the cultural, financial and recreational resources of Charlotte, Columbia, Charleston and Myrtle Beach.

Coker University, in compliance with all applicable state and federal laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, marital status, veterans or military status, or against individuals with disabilities, or other legally protected classifications in the areas of employment, admission, financial aid or access to educational or extracurricular programs, activities or facilities.