JOB DESCRIPTION

POSITION TITLE

Institutional Reporting and Data Analyst

POSITION SUMMARY

Under the supervision of the VP for Institutional Effectiveness, the Institutional Reporting Coordinator and Data Analyst coordinates the completion of institutional reports as well as the College's institutional research activities, supporting institutional effectiveness, enrollment management, grant support, planning, and accreditation activities. The Analyst supports quality improvement by working with decision-makers across the University to enhance the understanding, collection, and use of data in decision-making. This position works closely with the Student Success and Enrollment Management Teams.

PRINCIPAL DUTIES

Compliance

• Collect, verify, and submit data requested by external stakeholders including all state and federal reports.
• Coordinate the completion of reports and provide data and support for extramural grants and external organizations (NCAA, TRIO, NC-SARA, NSF, etc.)
• Provide support related to compliance with federal regulations for international students

Internal Decision Support

• Collect and analyze data to support assessment, student success and retention, policy formation, and accreditation efforts
• Extract data to support Program Reviews, including items such as the number of majors, number of graduates, and course enrollment
• Create, analyze, and distribute college-wide data collection instruments, including annual student surveys as well as various ad hoc surveys
• Clearly interpret and explain data to stakeholders
• Prepare and publish retention and graduation reports
• Create and operationalize a training process for new and current employees on how to create reports
• Support the VP of Institutional Effectiveness in building an annual calendar to share data with campus regarding student success metrics

Assessment

• Work with administrative and academic areas to prepare and submit annual assessment reports
• Assist Program Coordinators in evaluating student learning and achievement data to advance equitable outcomes
• Manage the process for student evaluations of instruction
• Provide support for the General Education Committee for assessment of college-wide learning outcomes

Accreditation

• In coordination with the VP of Institutional Effectiveness, manage the institution's accreditation process, ensuring compliance with SACSCOC standards and policies
• Coordinate the preparation and ensure the timely submission of SACSCOC reports and documents
• Provide support for all accreditation initiatives and institutional reports, including working with the respective Deans on programmatic accreditation reports
• Provide data compilation in preparation for accreditation review
• Maintain student achievement data on the Coker website

ESSENTIAL QUALIFICATIONS

EDUCATION

• Minimum bachelor's degree in a related field from an accredited college or university, master's degree preferred

EXPERIENCE:

• Relevant experience working in data analysis, assessment, or accreditation
• Ability to maintain records, work with databases, extract data from student information systems, and prepare reports.
• Experience with data visualization products such as Informer, PowerBi, or Tableau will be advantageous.
• Excellent verbal and written communication skills
• Excellent interpersonal and organizational skills
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Use intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations.
• Technical Skills - Assess own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• External Working Relationships - Develops and maintains courteous and effective working relationships with students, parents, vendors, and/or other representatives of external organizations.

University Standard Service and Excellence Expectations

Coker's standards of service and excellence to the campus and community is an institutional priority for the university. We pride ourselves in our customer service, communication, and availability to our stakeholders and employees through efficient response times, detailed information, and professionalism.

Coker University readies undergraduates for personal and professional success through a distinctive four-year program that emphasizes a practical application of the liberal arts as well as hands-on and discussion-based learning within and beyond the classroom. Located in Hartsville, SC, Coker is within two hours of the cultural, financial and recreational resources of Charlotte, Columbia, Charleston and Myrtle Beach.

Coker University, in compliance with all applicable state and federal laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, does not discriminate on the basis of race, color, ethnicity, national origin, ancestry, religion, sex, sexual orientation, gender identity and expression, age, marital status, veterans or military status, or against individuals with disabilities, medical condition, or other legally protected classifications in the areas of employment, admission, financial aid or access to educational or extracurricular programs, activities or facilities.